POSTAGE & SHIPPING
Information surrounding our postage & handling process.
Order Shipment Time
We post all orders within 1 Business day upon receiving payment.
If payment is received on a business day before 3pm cut off time, the order will be posted out on the same day.
Due to COVID there are many delays with Australia Post. Please kindly understand that this is beyond our control..
All orders are dispatched from Sydney, NSW.
Generally, for all states other than NSW:
Orders sent via Regular Post should be delivered to you within a week of shipment
(This might take a little longer if you live outside the metropolitan areas within your state, or if you live in Western Australia)
For all addresses within NSW:
The delivery time is usually sooner and your order can be expected to arrive within 2 – 4 days if sent via Regular Post. Orders shipped via Express Post will generally arrive on the next Business Day within NSW Metro.
For other states, this might take an extra day or 2 as Australia Post has currently suspended their Next Business Day guarantee on their Express Post service due to COVID, but it remains the fastest postal service.
For more information on the current Australia Post delivery times & delay, please click HERE
For peace of mind, all orders will be shipped with a tracking number.
You will be notified with tracking details of your shipment in an email at the completion of our shipping process. You may use the tracking numbers provided to you to track your parcel online via the Australia Post website until your delivery arrives at your door.
All orders are sent complete set of DVD Case, Cover and Disc secured with plain and discreet packaging.
For your discretion, our trading/ website name will not be written or displayed on your parcel.
We can also arrange to post your DVDs without case and artwork cover, the disc will come in a paper sleeve for protection during transit. Please let us know on the notes section upon checking out if this is your preferred option.
Shipping Costs (Australia Wide)
FREE Standard shipping on all orders total of $100 or more and
FREE Express Post shipping on orders from $150 and up
This option will automatically appear on your checkout page if requirement is met.
For any orders under $100, we charge a flat shipping fee of:
- Regular Post via AusPost – $10 or free over $100
- Express Post via AusPost – $14 or free over $150
At this stage we do not accept international orders through our website. Please contact us via email if you would like an order to be sent internationally.